PRIVACY POLICY


Welcome to Edurific Private Limited, this document is the stated Privacy Policy of our company including use of our website, with unique resource locator www.edurific.com. This policy is legally binding and enforceable in the court of law. The acceptance of terms stated in this policy document shall be deemed upon registration of your account or user of the said account. These terms are applicable for access or use of our website or URL (www.privacypolicy.edurific.com) from any of the devices including but not limited to Mobile Phones, Desktops, Laptops or Tablets.

We at Edurific (www.edurific.com) ("we", "us") recognize the importance of privacy and confidentiality of personal information. We will work hard to protect the security and privacy of any personal information you provide to us and will only use such information as we have described herein.)

Edurific (www.edurific.com) Privacy Policy applies to the collection, use and disclosure of information in connection with the services offered by www.edurific.com All capitalized terms not defined in this document shall have the meanings ascribed to them in the Terms of Use for the Platform, which can be found at terms.edurific.com.

If you have any questions or concerns about the use of your personal information, then please contact us using the contact details provided at section X "HOW TO CONTACT US" at the bottom of this Privacy Policy.


The detailed contents of this document are indexed as below:
I. Overview
II. Collection of Information
III. Purpose of Collection
IV. Use of Personal Information.
V. Disclosure or sharing of Personal Information.
VI. Retention.
VII. Data Security
VIII. Cookies.
IX. Changes to this Privacy Policy.
X. How to Contact Us.

I   OVERVIEW


Our Platform is primarily for teachers who are enlisted on our Platform and children below the age of 18 years ("Child")along with their parents or guardian. By registering on the platform the parent gives their consent for the use of the platform by the child. The teachers, parents of the Child or users above 18 years age (hereinafter are referred to as “You”). The term "Users" for the purposes of these Terms shall be read as You and/or the Child. ). We provide online tutoring of computer science related subjects to children on the Platform (hereinafter referred to as “Services”).

II.  COLLECTION OF INFORMATION


1   Information you provide to us

a.  We collect information that may be used to identify you or your Child (“Personal Information”) including, but not limited to, (i) name, e-mail ID, photograph, location and other contact information (ii) gender and other demographics (iii) birth date and year of the Child to validate their age.

b. We also collect certain information either when you provide it using the Platform or Services and/or automatically as you or the Child navigate through the Platform (which may include usage details, IP address, device ID and type, your browser type and language, the operating system used by the device, access times, and information collected through cookies, web beacons and other tracking technologies). You agree that we may use such information to do internal research on our Users' demographics to better understand, protect and serve our Users.

c. We also collect information from your user ID associated with any social media account (such as your Facebook and Google account) that users use to sign into the Platform or connect with or use of our Services. When you sign in with your social media account information, or otherwise connect to your social media account with the Platform, you consent to our collection, storage, and use, in accordance with this Privacy Policy, of the information that you make available to us through the social media interface. This includes, without limitation, any information that you have made public through your social media account, information that the social media service shares with us or information that is disclosed during the sign-up and sign-in processes.

d. In furtherance of your usage of our Platform, we require the parents to create a G-mail account on behalf of the Child. This account is created in order to enable the Child to sign into and access other various coding programs available across the internet as listed on the Platform. We shall collect information from this G-mail account that you use to connect with or use our Services and access other coding programs made available through our Platform. When you sign in with this G-mail account, you consent to our collection, storage, and use, in accordance with this Privacy Policy, of the information that you make available to us through the internet.

e. If any of the Users allows us to collect information from his or her device phonebook—and you or the Child’s are one of that User’s contacts—we may combine the information we collect from that User’s phonebook with other information we have collected about you. We may also obtain information from other sources and combine that with the information we collect through the Platform.

2. Information that we collect automatically.

a. If you contact us (such as via our customer services department, through the platform, telephone or email), we may record a copy of your correspondence and may ask for additional information to verify your identity.

b.We will collect contact details and other information of users from publicly available sources for the purposes of verifying the users and performing due diligence on the users.

c. If you visit our Platform, we will automatically collect certain information from your device. In some countries, including countries in the European Economic Area, this information may be considered as personal information under applicable data protection laws. Specifically, this information may include IP addresses, device type, unique device identification numbers, browser type, broad geographic location (e.g. country or city-level location), browsing patterns and details of how you have interacted with our Platform and the goods and services available on it. In addition, we gather statistical information about the Platform and visitors to the Platform including, browser software, operating system, software and hardware attributes, pages viewed, number of sessions and unique visitors. Collecting this information enables us to better understand the visitors who come to our Platform, where they come from, and what content is of interest to them. We use this information for our internal analytics purposes and to improve the quality and relevance of our Platform. Some of this information may be collected using cookies and similar tracking technology, as explained further under the section VIII “COOKIES” below.

3. Information that we receive from third parties

a. We may receive personal information about you from social media platforms if you choose to register for a Platform account via a social media account. Exactly what information we receive will depend on your privacy settings with the applicable platform, but it would typically include basic public profile information such as:
•  Your user name or nickname
•  Your profile pictures
•  Country
•  Company name
•  Contact details

b. We may receive personal information about you from third parties that are engaged by us to assist with providing verification services and conducting suitable money laundering and KYC (know-your-customer) checks on users. This may include your name, email address, company details and contact information.

III  PURPOSE OF COLLECTION


We collect personal information only necessary for the following purposes:

a. To create and maintain an account;

b. To enable you to avail of our Services, and ensure efficient customer care experience and develop new features;

c. To determine the current age of the Child;

d. To send surveys or marketing communications to inform you of new products or Services or other information that may be of interest;

e. To dispatch transaction-related communications such as welcome letters, billing reminders, and purchase confirmations;

f. To notify the necessary information related to the Platform, Services and your or the Child’s account on the Platform from time to time;

g. To maintain records and provide you and the Child with an efficient, safe and customized experience while using the Platform;

h. To analyse overall trends to helps us improve the Platform and Services;

i. To perform quality audits and teacher training;

j. To furnish your information to service partners and providers only to the extent necessary for delivering the relevant services (e.g. scheduling service and maintenance, providing emergency assistance);

k. Verify your identity and prevent fraud or other unauthorized or illegal activity;

l. To comply with applicable laws, rules, and regulations;

m. And In any other way consistent with this Privacy Policy.

n. AdditionallyWe may use your email address to seek parental consent of the Child for registration of and to explain what information we are collecting, how we plan to use it, and how the parent can revoke consent or request at any time that we remove the account and delete any Personal Information collected from the Child (including the parental contact information).

o. We reserve the right to use or disclose your Personal Information in response to any statutory or legal requirements. We will use and disclose your Personal Information if we believe you will harm the property or rights of the Platform, its owners, or those of the Platform’s other users. Finally, we will use or disclose yours or the Child’s Personal Information if we believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person or property, violations of the Platform’s other policies, or as otherwise required by law when responding to subpoenas, court orders and other legal processes.

If we believe that disclosure is necessary or appropriate to protect our rights, property, or safety, our Users or others, we may in good faith share information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

You agree that we may use Personal Information about you to improve our marketing and promotional efforts, to analyse site usage, improve the Platform's content and Service offerings, and customize the Platform's content, layout, and Services. These uses improve the Platform and better tailor it to meet your needs, so as to provide you with an efficient, safe and customized experience while using the Platform.We may also use your personal information for other purposes that are not incompatible with the purposes we have disclosed to you (such as archiving purposes in the public interest, scientific or historical research purposes, or statistical purposes) if and where this is permitted by applicable data protection laws.

IV.   USE OF PERSONAL INFORMATION


We collect and use your personal information for the following purposes:

a. Verifying your identity and conducting security, KYC (know-your-customer) and antimoney laundering diligence and background checks in order to set up user accounts;

b Verifying your eligibility to register as a Platform user in accordance with our Terms of Use (Please provide link to your Terms of Use here);

c. Setting up / administering user accounts, including providing log-in IDs and developing a Platform profile;

d. Providing users with customer service support; responding to queries, feedback, and managing claims and/or disputes;

e. Assessing and monitoring account security and transaction risks of users of Brand Name (www.edurific.com), detecting and preventing fraud, money laundering and other security incidents;

f. Personalizing our marketing and communications with you based on your browsing records, and your order history;

g. Performing research or statistical analysis in order to improve the content and layout of the Platform, and to improve the product offerings and services on Brand Name (www.edurific.com), including, for example, using anonymized data for machine learning purposes;


V.  DISCLOSURE OR SHARING OF PERSONAL INFORMATION


We may disclose (or provide access to) personal information to the following categories of recipients:

a. Third party business partners, service providers and or affiliates of Brand Name (www.edurific.com), engaged by us or working with us to assist us to provide services to you or who otherwise process personal information for purposes described in this Privacy Policy or notified to you when we collect your personal information. Categories of these partners or service providers include:

b. Our business partners (for example, in order for them to provide you with discounts or offers that may interest you);

c. Payment service providers who collect and process personal information to assist with settling the payments for transactions or process refund request. The activities of payment service providers may be governed by their own privacy policies, not this Privacy Policy;

d. Customer service providers to provide after-sale services; risk control service providers to assess the security of users’ accounts and transaction risks; and

e. To our professional advisers, law enforcement agencies, insurers, government and regulatory and other organizations where we believe it is necessary to comply with applicable laws or to exercise, establish or defend our legal rights or protect your vital interests or those of any other person, we may also disclose and transfer your personal information or as otherwise required or permitted by applicable laws.

f. To any other person with your consent to the disclosure.

We may have established relationships with third parties and websites to offer you good and or services which we do not offer and such third parties and websites offer. We offer you access to these other parties and their websites either through the use of hyperlinks to these sites from our Platform or through offering "co-branded" sites in which both we and other parties share the same uniform resource locator (URL), domain name or pages within a domain name on the Internet. In some cases, you may be required to submit personal information to register or apply for products or services provided by such third parties or cobranded partners. This Privacy Policy does not apply to these third-party sites or co-branded sites. The privacy policies of those other parties may differ from ours, and we have no control over the information that you submit to those third parties. You should read the relevant privacy policy for those third-party sites and co-branded sites before responding to any offers, products or services advertised by those parties.


VI.  RETENTION


a. We retain your personal information as long as we have an ongoing legitimate business need to do so.

b. We keep some of your data even after you close your account.

c. If you choose to deactivate your account, your personal data will generally stop being visible to others on our Services within 72 hours. We generally remove information and profiles within 72 hours of account closure and this information will no longer be visible to clients of the Service.

d. We retain your personal data even after you have closed your account if reasonably necessary to comply with our legal obligations (including tax and accounting laws and other law enforcement requests), meet regulatory requirements, resolve disputes, maintain security, prevent fraud and abuse, enforce our License Agreements, or fulfil your request to “unsubscribe” from further messages from us. We will retain de-personalized information after your account has been closed.

e. Information you have shared with others (e.g. through Inbox, emails, posts etc.) will remain visible after you closed your account or deleted the information from your own profile or mailbox, and we do not control data that other Members copied out of our Services.

f. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.


VII.  DATA SECURITY


We always strive to keep your Personal Information safe, we have been taking many safety measures, including:

a. The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

b. Safety in the operating environment: we store your Personal Information in a safe operating environment and it can only be accessed by employees, representatives and service providers on a need-to-use basis. We comply with industry standards and the law to protect your Personal Information.

c. The payment information: confidentiality according to industry standards.

d. We strictly limit the Personal Information that is publicly viewable about a User who is known by us to be a Child. When a Child posts a review or comment on the Platform, only the Child's age & name is posted, along with the content of the Child's posting. Although the Child may create a profile for his/her account, no portion of the Child's profile other than the Child's age and name is publicly viewable. For posting the child accomplishments (project work) on social media a separate parental consent is sought. The posting includes Name, Age, School, City, Picture and key project details.

e. Links to other Sites

Our Platform may contain links to other websites. Please note that when you click on one of these links, you are entering another website over which we have no control and for which we will bear no responsibility. Often these websites require you to enter your Personal Information. We encourage you to read the privacy policies of all such websites as their policies may differ from our Privacy Policy. You agree that we shall not be liable for any breach of your privacy of Personal Information or loss incurred by your use of such websites or services.

VIII   COOKIES


This section explains how we use cookies and similar technologies (we'll refer to them collectively as "cookies") to recognize you when you visit our Platform. It explains what these technologies are and why we use them, as well as your rights to control them.

What are cookies?

a. A cookie is a small amount of data that is sent to your browser and stored on your computer's or mobile device’s hard drive. If you do not de-activate or erase the cookie, each time you use the same browser or mobile device to access the Platform, our web servers will be notified of your visit to the Platform and in turn we may have knowledge of your visit and the pattern of your usage.

b. Cookies set by the website or app owner (in this case, Brand Name (www.edurific.com) are called "first party cookies". Cookies set by parties other than the website owner are called "third party cookies". Third party cookies enable third party features or functionality to be provided on or through the website (e.g. like interactive content and analytics). The parties that set these third- party cookies can recognize your device both when it visits the website in question and also when it visits certain other websites.

c. Cookies can also be categorized as session cookies (which are erased once you close the browser or shut down the device) and persistent cookies (which remain even after closing the browser or shutting down the device/application and which are activated each time you visit the Platform). The session cookies use encrypted data to authenticate you. The persistent cookies do not store account numbers or passwords. We use both session cookies and persistent cookies.

Why we use cookies?

a. We use first-party and third-party cookies for several reasons. Some cookies are required for technical and/or security reasons in order for our Platform to operate, and we refer to these as "essential" or "strictly necessary" cookies. First party cookies are mainly served to enable basic functionality on our Platform; including web analytics cookies that help us understand how users use our web pages and how we can improve their use.

b. We also use cookies to enable us to track and target the interests of Platform visitors to enhance the experience on our Platform by researching visiting patterns; assisting our partners to track user visits to the Platforms; and to track progress and participation in promotions. We use first-party and third-party cookies for these purposes.

Cookies we use

The specific categories of first-party and third-party cookies served through our Platform and the purposes they perform are described in the table below (please note that the specific cookies served may vary):

a Essential Cookies: These cookies are strictly necessary for enabling access and use of our Platform. They provide necessary functionality to ensure the proper performance, security and functionality of our Platform. These cookies cannot be disabled.

b. Statistical Cookies: Statistical cookies including analytics cookies collect information in aggregate form to help us determine and understand how users interact with and use our Platform. We use this information to help us to improve and optimize our Platform and its security.

c. Personalisation and Service Cookies: These cookies are used to remember your computer or mobile device when you visit a website. They remember your registration and login details and your settings and preferences such as language and region. They are also used to ensure you don’t have to login every time you use your browser to comment on articles and to ensure interactive services work effectively. Personalization cookies are also used to recommend content we think you'll be interested in by serving and measuring relevant advertising, based on what you've looked at before.

d. Personalization cookies may also include social media cookies which are used to enable you to log into our Platform using your social media accounts and to share pages and content that you find interesting on our Platform through third party social networking and other websites. These cookies may also be used for advertising purposes too.

e Marketing Cookies: Marketing cookies help us to ensure that we provide you with more targeted and relevant marketing. We will also use marketing cookies to evaluate the effectiveness of our marketing communications by monitoring open rate and conversions rate.

Use of other tracking technologies, like web beacons

a. Cookies are not the only way to recognise or track visitors to our Platform. We may use other, similar technologies from time to time, like web beacons (sometimes called "tracking pixels" or "clear gifs"). These are tiny graphics files that contain a unique identifier that enable us to recognise when someone has visited our Platform or opened an e-mail that we have sent them. This allows us, for example, to monitor the traffic patterns of users from one page within our Platform to another, to deliver or communicate with cookies, to understand whether you have come to our Platform from an online advertisement displayed on a thirdparty website, to improve site performance, and to measure the success of e-mail marketing campaigns. In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair their functioning.

How can I control cookies?

a.You can determine if and how a cookie will be accepted by configuring the privacy setting of the browser you are using to access the Platform or the "privacy setting" of your device. As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser's help menu for more information. If you adjust the privacy setting in the browser, your device will continue collecting data unless you adjust the privacy setting of the device, and vice versa.

b. You have the right to decide whether to accept or reject cookies. If you choose to set your web browser controls to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted.

c. Certain features of the Platform depend on cookies. Please be aware that if you choose to block cookies, you may not be able to sign in or use those features, and preferences that are dependent on cookies may be lost.

Google Analytics

a. Our Platform uses Google Analytics, an internet analytics service provided by Google. Google 's cookies allow us analyse use of the Platform by telling us which pages our users are viewing, which ones are most popular, what time of day our Platform are visited, if users have previously visited our Platform, from which website users are redirected to our Platform were and the like. The data generated by the cookie about your use of the Platform will be transmitted to Google Analytics and stored by Google on their servers.

b. Google Analytics not only allows you to add new users, but it provides a very flexible permission system. You can set which reports a user is allowed to see and which setup options they are allowed to use.

c. Google Analytics uses the data on behalf of Brand Name (www.edurific.com)to evaluate your use of the Platform, to compile reports on website activity for the website operators and for other website activity and internet usage services. Google may disclose this information to third parties under the terms of the law or for further processing by third parties on behalf of Google. For more information about Google Analytics cookies, visit: Privacy Policy.
https://policies.google.com/privacy?hl=en
Google Analytics Help Center
https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage

The IP address that your browser will pass on to Google will not be associated with any other data stored by Google. Through your browser settings, you can block cookies; however, this can lead to problems with the use of some functionalities of the website.


IX.   CHANGES TO THIS PRIVACY POLICY


a. We may update this Privacy Policy from time to time in response to changing legal, technical or business developments. When we update our Privacy Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make. We will obtain your consent to any material Privacy Policy changes if and where this is required by applicable data protection laws.

b. Any changes to this Privacy Policy will be communicated by us posting an amended Privacy Policy on the Platform. Once posted on the Platform, the new Privacy Policy will be effective immediately. You can see when this Privacy Notice was last updated by checking the “last updated” date displayed at the top of this Privacy Notice.